Operations & Quality Management
- Qualitative research is 100% fully reviewed by management.
- Quantitative research includes validation of 30% of sample size.
- Pharma Trend adheres to ESOMAR Standards.
- Formal training for all new interviewers.
- Field pilots of all questionnaires and guidelines.
- 30% of all interviews back-checked within 48 hours.
- Field observations by clients are welcome.
